HEARTFELT HOME CARE IS AN INTRODUCER OF QUALITY CARERS TO VALUED CLIENTS. WE ARE UNITED BY A SHARED GOAL: TO EXPERIENCE THE HIGHEST POSSIBLE STANDARD OF LIVE-IN CARE
The realisation that I wanted to work as a carer and look after those made vulnerable by old age came through my own experiences during the deterioration and death of some very close family members. I found that I truly loved the work, and came to understand the real value of empathy, trust and a professional commitment.
I soon realised that I wanted to roll out the highest possible care to more people than I alone could ever reach, so I founded Heartfelt Home Care.
More than just a care agency, we are and work with self-employed carers who share a common goal: to treat each client as a unique and respected individual, and so provide personalised, professional and high-quality care. We don’t operate by formula, but by prioritising the needs of the client above all things and as much as we possibly can...
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My vision is to provide care that feels safe, reassuring and trusted. Alongside this it is just as important that the organisation allows our carers to feel properly resourced, validated and supported in doing this vitally important work.
Since starting Heartfelt Home Care I have met and worked with delightful carers of the highest quality, feel inspired and honoured to have such people in my life. These are the wonderful people of the Heartfelt Carer list.
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Setting up Heartfelt Homecare as an introduction agency allows me to connect those looking for help, with the fantastic committed carers that I know. I love organising and introducing, and I get huge satisfaction from the many wonderful relationships and lasting friendships formed by these matches.
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It is my intention that all Heartfelt Carers feel as though they belong to a warm and friendly community of carers, supporting each other, bringing something lovely into people’s homes.
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For our clients we want care in their own homes to feel like a breath of fresh air - genuinely Heartfelt Care!
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Joanna O'Malley
